World Bank says India faces stark digital divide

Published May 10, 2016
A labourer speaks on a wireless phone in an alley outside a local telephone booth in Kolkata, India.─Reuters
A labourer speaks on a wireless phone in an alley outside a local telephone booth in Kolkata, India.─Reuters

NEW DELHI: India is a global IT powerhouse but a huge majority of the population remains locked out of the benefits brought by the digital economy, the World Bank said Tuesday.

India's vibrant business process outsourcing sector, centred in the southern hubs of Bangalore and Hyderabad, has made it the leading exporter of IT services and skilled manpower in the developing world.

Yet nearly a billion people have no Internet access, the biggest offline population of any country, World Bank economists said at the India launch of the World Development Report 2016, Digital Dividends.

Fewer than two in five Indian businesses have an online presence, compared with almost two-thirds of Chinese firms, the report found.

India needs to strengthen the “analogue foundations” of its digital economy -- providing affordable Internet access, training workers in new skills and beefing up regulations to ensure competition, the authors write.

“Skills and access, that is the key. India has all the other elements but that is what will really make it an inclusive revolution for India,” said Onno Ruhl, World Bank country director for India.

One barrier to online access for India's millions of poor citizens is cost -- a residential broadband service is six to ten times more expensive than in China.

However, India scored highly on the government's use of technology, largely because of Aadhaar, a vast biometric database that aims to give every citizen a unique digital ID which can be linked to bank accounts.

“Adoption of digital technologies shows great variation within the country, very high for government and relatively low for businesses,” the World Bank said in a press statement.

Follow Dawn Business on Twitter, LinkedIn, Instagram and Facebook for insights on business, finance and tech from Pakistan and across the world.

Opinion

Editorial

Kurram peace deal
03 Jan, 2025

Kurram peace deal

It is the state’s responsibility to ensure that people of all sects can travel to and from the district without fear.
Pension reform
03 Jan, 2025

Pension reform

THE federal government has finally implemented several parametric reforms introduced in the last two budgets to...
The Indian hand
03 Jan, 2025

The Indian hand

OFFICIALS of the Modi regime were operating under a rather warped sense of reality, playing out Bollywood fantasies...
Economic plan
Updated 02 Jan, 2025

Economic plan

Absence of policy reforms allows the bureaucracy a lot of space to wriggle out of responsibility.
On life support
02 Jan, 2025

On life support

PAKISTAN stands at a precarious crossroads as we embark on a new year. Pildat’s Quality of Democracy report has...
Harsh sentence
02 Jan, 2025

Harsh sentence

USING lawfare to swiftly get rid of political opponents makes a mockery of the legal system, especially when ...