PTCL data and cellular services in different parts of the country were disrupted Monday owing to a major fault in the PTCL back-end network.

Internet subscribers of different cellular companies reportedly also faced difficulties due to the disruption, it was reported.

The outage also brought to halt Pakistan Railway's e-ticketing system.

PTCL and Ufone subscribers in Islamabad, Karachi, Lahore and Peshawar reported degraded services, according to DawnNews.

Ufone is a wholly-owned subsidiary of PTCL. Both companies use the same cable to provide internet services, reported DawnNews.

Outages were also confirmed in Mandi Bahauddin, Rajanpur, Multan, Jhelum, Hyderabad and Larkana.

PTCL spokesperson said that it was a multiple cable cut at different places which caused the breakdown and the authorities are investigating the case.

The officials said efforts were underway to restore the services. However, company sources declined to provide a timeline in which the problem would be rectified, reported DawnNews.

“The restoration work has started, its being carried out at areas near Karachi and Hub,” the spokesperson added.

In a tweet from the official PTCL Twitter account, the company said: “We are currently facing major outage on our network, due to which internet service to some of our users have been affected.”

"Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused."

Imran Janjua, General Manager Public Outreach, Pakistan Telecommunication Company Limited (PTCL) said teams have been dispatched to identify the cause of disruption.

PTCL officials also clarified that their land-line services are working fine across the country.

In a separate unverified tweet from a local Twitter account, it was claimed that developmental work in Karachi's Nooriabad area caused damage to PTCL's fibre optic network, resulting in the outage.

Opinion

Editorial

Football elections
17 Nov, 2024

Football elections

PAKISTAN football enters the most crucial juncture of its ‘normalisation’ era next week, when an Extraordinary...
IMF’s concern
17 Nov, 2024

IMF’s concern

ON Friday, the IMF team wrapped up its weeklong unscheduled talks on the Fund’s ongoing $7bn programme with the...
‘Un-Islamic’ VPNs
Updated 17 Nov, 2024

‘Un-Islamic’ VPNs

If curbing pornography is really the country’s foremost concern while it stumbles from one crisis to the next, there must be better ways to do so.
Agriculture tax
Updated 16 Nov, 2024

Agriculture tax

Amendments made in Punjab's agri income tax law are crucial to make the system equitable.
Genocidal violence
16 Nov, 2024

Genocidal violence

A RECENTLY released UN report confirms what many around the world already know: that Israel has been using genocidal...
Breathless Punjab
16 Nov, 2024

Breathless Punjab

PUNJAB’s smog crisis has effectively spiralled out of control, with air quality readings shattering all past...