Fire breaks out at Cybernet-StormFiber Karachi head office, no casualties reported

Published December 1, 2019
According to a statement issued by StormFiber following the incident, the fire was contained without any loss to networking equipment or servers.
According to a statement issued by StormFiber following the incident, the fire was contained without any loss to networking equipment or servers.

Fire broke out at the Karachi head office of internet and television service provider StormFiber, powered by Cybernet, late Saturday night. No causalities or injuries were reported.

According to a statement issued by StormFiber following the incident, the fire was contained without any loss to networking equipment or servers. "As a precautionary measure, however, our power systems including the primary and secondary UPS were taken offline and the electric utility has also temporarily disconnected power to the site, causing an outage in our network in Karachi," the statement said, adding: "Our team has initiated our disaster recovery processes."

According to ProPakistani, the fire broke out on an administrative floor. It has yet to be determined what caused the fire.

Internet access for StormFiber customers was restored by Sunday morning.

Sharing an update on Sunday about internet connectivity, the company said some customers may experience a slowness in speed at this time. "However, these speeds should be back to normal as our network operations team increases traffic loads," said the update.

"Our TV and phone services remain affected but our engineers are working around the clock to resume all services in the shortest time possible," it added.

This outage has also affected StormFiber’s helpline and website, both of which remain temporarily unavailable, resulting in customers using Facebook and other social media platforms to report their concerns, added ProPakistani.

Opinion

The price of chocolate

The price of chocolate

Little attention is paid to any long-term strategy which might prevent vulnerable children from working in homes where they are in danger.

Editorial

Cholistan project
Updated 18 Feb, 2025

Cholistan project

GPI goals align with Pakistan's broader economic aims but the manner in which the initiative was launched raises questions.
Right to know
18 Feb, 2025

Right to know

IT is an unfortunate paradox that while on paper Pakistan has some of the most impressive right to information laws,...
Dam dispute
18 Feb, 2025

Dam dispute

THE situation in Chilas needs attention and a fair-minded approach so that it can be resolved amicably. Diamer ...
Climate funding gap
Updated 17 Feb, 2025

Climate funding gap

Pakistan must boost its institutional capacity to develop bankable climate projects.
UN monitoring report
Updated 17 Feb, 2025

UN monitoring report

Pakistan must press Kabul diplomatically over its tolerance of TTP terrorism.
Tax policy reform
17 Feb, 2025

Tax policy reform

THE cabinet’s decision to create a Tax Policy Office at the finance ministry has raised hopes that tax policy is...