THE recent wave of internet disruptions across Pakistan has brought to light the plight of a largely unacknowledged group; the food delivery riders. As such, these hardworking individuals, who broadly rely on digital platforms to make a living, have been hit the hardest by inconsistent connectivity and frequent shutdowns.

For food riders, the internet is not just a convenience; it is their lifeline. Those associated with the relevant platforms rely heavily on seamless internet access to connect with their customers. When internet services are disrupted, these riders lose access to their orders, leading to lost income and long hours of waiting with no work. The situation becomes even more difficult for those riders who are the sole breadwinners for their families.

Beyond just economic losses, these disruptions also lead to frustration as well as stress among the riders. Imagine navigating the already congested streets of major cities while dealing with the pressure of making ends meet. Undoub- tedly, this uncertainty not only affects their daily earnings, but also affects their overall morale and mental wellbeing.

Muhammad Hammad
Islamabad

Published in Dawn, August 25th, 2024