TAXILA: Officials of the Federal Ombudsman Secretariat on Thursday held an open court in Attock, where scores of complainants lodged their grievances against various federal government-run institutions.

Adviser to Federal Ombudsman Haroon Sikandar Pasha directed federal government entities to resolve public problems efficiently and transparently, warning against mismanagement, bribery, and malpractices. Media Consultant to the Advisor Khalid Sial was also present on the occasion.

During the open court, public filed complaints against various institutions, including Passport Office, Sui Northern Gas Pipelines, Wapda, Nadra, Benazir income support program (BISP) and other government organizations.

People who had come from different areas lodged their complaints.

One Muhammad Sabrin- a native of village Dakhner apprised the adviser that a large number of oil and gas companies had been working in tehsil Jand and Pindigheb for the last many years, earning billions of rupees of profit but contributing nothing for the welfare of the people and development of the area. Qaisar complained that Nadra Center had been shifted to a new building away from the city causing inconvenience for the people. Arif Rafiq complained that people were not receiving their passports on the given date. Many other people including ladies lodged their complaints about the issues related to Iesco, SNGPL and BISP.

Mr Pasha assured to resolve complaints related to passport, NADRA, SNGPL, and BISP on a priority basis.

Speaking on this occasion, Haroon Sikandar Pasha has said that the purpose of holding open courts is to redress the grievances of the people at their door steps.

He said this while listening to the grievances of the residents of Attock against different federal government departments in Jinnah Hall Attock on Thursday.

The adviser issued on the spot directives to the concerned officers for the redressal of the grievances while about a few complaints he said that the concerned departments will be summoned and the issues will be resolved as per the policy within sixty days.

He emphasized that complaints are resolved within 60 days without any fees or charges, encouraging the public to utilize the open court facility to voice their issues and concerns.

Published in Dawn, November 8th, 2024