Thousands were stranded due to Pakistan's airspace closures. I was one of them
An estimated 25,000 passengers were affected by the closure of Pakistan’s airspace last week as a result of tensions between Pakistan and India. I was one of them.
The closure left me stranded at the Paris airport for two days. I left New York for Karachi on Wednesday, and only stepped out of Jinnah International on Sunday.
Filled with uncertainty, twists and Notices to Airmen (NOTAMs) from the Civil Aviation Authority (CAA), this is the story of my four-day-long journey back home.
NEW YORK, Wednesday
2:45am
My phone buzzes but I know it’s not time to wake up yet. I have set an alarm for 10am. My flight back to Karachi is at 5:05pm.
Who’s disturbing me at this hour?
I check my phone, still half asleep. It’s one of my friends.
“What are you going to do now?”
Having recently graduated I assume it is the usual question about my future plans. I ignore it and go back to sleep.
7am
Something doesn’t feel right. I wake up and check my phone again. There are more messages.
“Airport’s closed. What’s the scene now?”
I start scrolling through the news. Pakistan has closed its airspace and it won’t be open till Thursday at midnight.
Wait, what?
Actually that’s not so bad… By the time I will arrive in Abu Dhabi, Jinnah International should be opening back up. I should just head to JFK as planned.
The exchange visa I was studying on is expiring. And I surely do not want to overstay. Besides, if things are really bad, American Airlines will not let me board.
Soon, I’m on the phone, giving my mother the same spiel.
10am
I am having breakfast with my best friend one last time in his Brooklyn apartment. But instead of reminiscing, we are discussing war, Pakistan, India and the airspace closure.
"If nothing else I’ll get a story out of this," I joke.
2pm
I am at the gate ready to board my flight. I’ve shown up unusually early in case there are any problems, but it seems like things are already looking up back home.
News websites, including Dawn, are carrying a tweet from an unofficial CAA Pakistan account, stating that the airspace has already been partially opened.
PARIS, Thursday
6:50am
I connect to the WiFi at the Charles de Gaulle Airport. Before I can check the news, an email notification pops up on my phone. It's from Etihad Airways.
"Your Etihad Airways flight has been cancelled."
Wait, what? Cancelled? Not delayed?
I do some more reading. The tweet regarding the partial restoration of commercial aviation has been deleted.
Well, this cannot be good. I should book a flight for Karachi with the Etihad staff as soon as they get here. Doing it after reaching Abu Dhabi will be a hassle; surely there must be a backlog of passengers already waiting there.
8:15am
Two Etihad staffers are setting up to open the check-in counters. I approach them. One of them seems to have been expecting me.
"Mr Naveed?"
"Yes."
She explains to me that the airspace has been closed and I cannot leave Paris. She then scans my passport.
"You booked your flight with American Airlines?"
"Yes, New York to Paris with American, and then Etihad."
She calls staffers at the American Airlines counter and sends me to them.
At the American Airlines counter, a staffer asks if I want to be sent back to the US. I say that I cannot re-enter as my visa has expired. He asks if I have a Schengen visa. I tell him I do not.
I then tell him that I would much rather go to Abu Dhabi and wait. He speaks to his colleagues at the Etihad counter and sends me back.
9:30am
The business class passengers are already boarding the flight. I'm being told that I cannot go to Abu Dhabi unless the Karachi airspace is open.
A new staffer from Etihad is dealing with me now. She seems eager to help.
"Can I be sent to Abu Dhabi at least? Please change my flight. I’ll buy another flight from Abu Dhabi at my own expense if I have to."
She calls her colleagues in Abu Dhabi and explains my situation. They put her on hold. By now, final boarding call announcements are being made.
Soon, she is told that I should not be allowed on the flight; there are already too many Pakistanis waiting at the Abu Dhabi airport.
I look at people from India boarding the flight. I cannot help but feel envious.
10:30am
Things haven’t improved. I have been told that I will not be allowed to leave the airport.
The airline website has no updates. No one does.
I cannot contact the airline’s call centre. I only have a Pakistani SIM and an American one, neither of which work in Paris. None of the shops at the terminals sell SIM cards either.
The staffer calls the helpline and explains the situation to them. After this, she is done for the day and ready to leave the airport.
She says she'll send the call centre an email and copy me in it.
She has done everything in her control to help. She says that she can only pray for me now.
The comment is oddly comforting. The reliance on prayers reminds me of home.
11am
I am taken back to the American Airlines counter. The airline will place me in a hotel at the airport until I can catch another flight.
They ask if I have contacted my family.
"Yes, I’m in touch with them on Whatsapp. Thank you!"
I am then handed a phone, they have called the Pakistani Embassy in Paris. Dil Dil Pakistan is playing on a loop.
Several minutes pass with no response.
Someone finally answers and I explain my situation. The airline staff is clearly relieved that I am speaking to someone at the embassy. Maybe they expect I will be offered some clarity.
Instead, I am told to call between 2pm and 4pm as the relevant people are not in at the moment.
"But this is clearly an emergency, can you please make an exception and connect me to someone? I don’t even have a phone that works here."
The plea does not work.
I am sent to the hotel.
Two staffers from the counter walk with me to shuttle. One of them gives me her Whatsapp number to use in case of an emergency or if there are any updates. I shouldn’t call her at midnight though, she jokes.
We talk about the mindlessness of war as we walk.
12:30pm
I am checked in at Yotel, the airport hotel in Paris. I am not allowed to step outside the airport.
I check my phone. The woman from Etihad Airways has copied me in an email to the call centre as promised. Seeing the email only makes me more anxious.
I start going through social media to distract myself. My messages are full.
Friends have made jokes comparing me to Tom Hanks from The Terminal. Someone has deemed being "stuck" in Paris the most "first world problem ever". Others are giving suggestions of things to do at the airport.