ACs told to dispose of public complaints in three days
RAWALPINDI: The divisional administration on Monday directed assistant commissioners to dispose of complaints in a maximum of three days and land revenue cases in a month.
Commissioner Aamir Khattak issued the direction in a meeting held with assistant commissioners of Rawalpindi division. He told them that we have to take practical steps to restore public trust in government institutions.
He directed that the assistant commissioners should ensure immediate disposal of applications. No application should remain pending for more than three days and court cases for more than one month.
He said that assistant commissioners should regularly inspect their tehsildar and registrar offices and ensure cleanliness, revenue matters and biometric attendance there.
He said public was mostly in contact with these offices, so continuous monitoring will ensure that these government departments provide relief to the people.
Assistant commissioners of Rawalpindi, Attock, Jhelum, Chakwal and Murree along with Deputy Commissioner Dr Hassan Waqar Cheema, Director Local Government Sabatin Kazmi participated in the review meeting regarding clean Punjab and revenue matters.
The commissioner said 17 union councils across the division had been outsourced for clean Punjab so far while in remaining four union councils pre-qualification had been completed.
He directed that the union councils whose outsourcing process had been completed shall enter the first operational phase before December 1, 2024 and the target of January 1, 2025 has been set for the union councils whose outsourcing was still in process.
He said till the time the contractors started operations, the responsibility of zero waste in those UCs lies with the concerned cssistant commissioner.
Published in Dawn, November 5th, 2024