One of the drivers I met stated an incident where his bus was stopped by youths who tried to threaten him off the bus to set it on fire, but he resisted.
“I own the bus and it is my livelihood. I resisted getting off, even though they had a gun pointed at me. Eventually they just went away.”
That being said, not all his peers are so lucky. But on a more positive note, drivers and terminal operators assist and coordinate on such days when the risk factor is higher.
Also, it must be noted here that operating a bus on an established route has fewer barriers to entry and is a more possible enterprise than pursuing a new route.
The other critical aspect is the bus terminals and their fleet management. Referred to as ‘Adda’s’, bus terminals can be owned privately, or by the cantonment or district authority, such as the case in DHA, and they manage the flow of the vehicles on the road. Given the large size of land required to accommodate the vehicles, the cost of land involved is relatively high and makes the whole project more capital intensive.
As an observer, I saw a group of down-to-earth, pragmatic operators and drivers making the best of what they had. There were arguments, scuffles, jokes and laughter, but in the end they all went back to their respective tasks, all in one stable flow.
Although because of Ramazan, most of them were more aggressive towards each other than normal, but I guess that was largely acceptable to everyone there.
Contrary to what may be perceived, I saw a very efficient, although slightly informal, fleet management system. Every incoming and outgoing vehicle has tokens issued which determine its timing and position on the route, with specific time limits to reach stops. If a vehicle is late at a specific stop, it has to pay a penalty which goes to the terminal owner. This is what prevents buses from stopping at every few meters to pick up passengers, only going to specified stops on the route. Well, at least for the majority of it.
Terminal owners also manage their accounts with local traffic authorities, with traffic tickets and penalties being managed by them. For this service, terminal owners charge Rs 110 per vehicle every time it is parked at the stop.
There is no doubt that this business is overall a very profitable enterprise, and while the system still has major room for improvement, one must understand that for a privately-owned industry lacking educated human resource which is inhibiting its growth and upgradation, they are doing the best with what they have.
For what it’s worth and oft repeated, this sector lacks bureaucratic oversight, or more so government support, which can enable its evolution into a more modern Mass Rapid Transit system, which is the requirement of a strong city like Karachi.
However, in spite of all that may hold back progress, we must appreciate the system which helps the city’s residents not just commute, but also helps facilitate their livelihood on a daily basis.
Muhammad Shayan Lakdawalla is a Multimedia Content Producer at Dawn.com